Accommodation Rules:
We accept children from 6 years old (please indicate them among the guests)
• Only registered guests are allowed in the apartment. There is a video camera at the entrance.
• Security deposit: depends on the selected accommodation option, returned after check-out.
• Check-in: from 15:00, check-out: until 11:00. (Check-in at the townhouse from 17:00)
• Final cleaning is paid additionally, its cost is 1990 rubles for all options, except for the townhouse (3990 rubles)
• Early check-in/late check-out is paid and cannot be guaranteed. Luggage storage service is not available. If you need to book a guaranteed early check-in and late check-out, please book the previous or next night.
• The apartment is not rented to young people under 23.
•Smoking, parties and noise at night, accommodation with animals without permission are strictly prohibited, hotel services are not provided, commercial activities are prohibited.
▎Check-in
• Self-contactless check-in using access codes.
• When registering online and concluding a contract for accommodation, a valid Russian passport is required for identification: a photo of the spread, a selfie with a passport, a photo with registration.
All data is securely protected. We work in Bitrix24 and Travelline - both of these companies have state licenses for the storage and processing of personal data.
By concluding a contract for accommodation with us, you agree to the processing and storage of your personal data, which will be used strictly for this purpose.
•Access codes
To confirm the reservation, a deposit is paid, cleaning, an online contract is concluded, after which we will send you the lock code and instructions for self-check-in. Otherwise, the reservation will be canceled.
Cancellations of reservations - according to the selected tariff, please pay attention to this when paying for the selected accommodation option.
When paying with a foreign bank card, we will be forced to charge an additional 5% commission on the booking amount for conversion upon check-in.
Check-in and check-out independently without meeting the staff.
We are always available from 10:00 to 21:00 Moscow time.
To check in, you need to have time to receive access codes during our working hours.
Check-in from 15:00 to 23:00. (Check-in at the townhouse from 17:00)
Check-in is impossible from 23:00 to 9:00.
We are waiting for you at Comfort Relax Home! Make sure that all the conditions suit you before booking.
Book and come! We are waiting for you to visit!